Excel Physical Therapy — Performance Health & Wellness
New Patients

Your First Visit, Made Simple

We make starting care easy and stress-free. Here's what to expect and how to prepare for your first appointment.

New Patients

What to Expect

Getting started is simple. Here's how we help you move from pain to progress.

1

Schedule Your Visit

Call or request an appointment online.

2

Get a Personalized Evaluation

We identify what is causing the issue and what needs to improve.

3

Start Your Recovery Plan

You get a clear plan focused on progress, strength, and long-term results.

What to Bring

  • Photo ID and insurance card
  • Doctor's referral or prescription (if you have one)
  • Any relevant imaging or medical records
  • Comfortable clothing you can move in
  • A list of current medications

Insurance & Billing

We work with most major insurance providers and will verify your benefits before your first visit, so there are no surprises. Our team is happy to explain your coverage, answer billing questions, and discuss flexible options if you're paying out of pocket.

Have a question about your specific plan? Reach out and we'll help you sort it out.

Questions & Answers

Frequently Asked Questions

In many cases you can begin care without a physician referral, though some insurance plans require one. Our team will help you understand your options when you reach out.

Your first evaluation usually takes about 45–60 minutes. Follow-up visits are typically 30–45 minutes, depending on your plan of care.

Yes. We prioritize one-on-one, consistent care so your therapist knows your history and can track your progress closely.

We'll review your history, perform a thorough evaluation to identify the source of your issue, and build a personalized plan focused on your goals.

Most major insurance plans cover physical therapy. We'll verify your benefits and walk you through any costs before you begin.

Ready to Start Feeling Better?

Take the first step toward better movement, less pain, and a stronger recovery.